Outlook for Office 365 for Mac Office for business Office 365 Admin Office 365 Small Business Office 365 Small Business Admin Outlook 2016 for Mac Outlook for Mac 2011 Outlook 2019 for Mac Many users find that using an external keyboard with keyboard shortcuts for Outlook 2016 for Mac helps them work more efficiently. For users with mobility or vision disabilities, keyboard shortcuts can be easier than using the touchscreen and are an essential alternative to using a mouse. This article itemizes the keyboard shortcuts for Outlook 2016 for Mac. Notes: • The shortcuts in this topic refer to the US keyboard layout. For a list of more emoticons that you can use in Lync for Mac, see the article Keyboard shortcuts for emoticons. To turn off emoticons, on the Lync menu, click Preferences > Appearance. Under Emoticons, clear the Show emoticons in instant messages check box. Keys for other layouts might not correspond exactly to the keys on a US keyboard. • If a shortcut requires pressing two or more keys at the same time, this topic separates the keys with a plus sign (+). If you have to press one key immediately after another, the keys are separated by a comma (,). • The settings in some versions of the Mac operating system and some utility applications might conflict with keyboard shortcuts and function key operations in Office for Mac. For information about changing the key assignment of a keyboard shortcut, see Mac Help for your version of the Mac operating system or see your utility application. • To create your own shortcuts in Office for Mac, see. In this topic • • • • • • • • • • Frequently used shortcuts The following table shows frequently used shortcuts in Outlook 2016 for Mac. In this topic • • • • • • • • • • • Common Outlook functions To Press Start Outlook without running schedules or attempting to connect to a mail server. Use this option to prevent receiving connection errors when you use Outlook while you are not connected to the network. SHIFT (when you start Outlook) Open the Database Utility while Outlook is closed Hold down the OPTION key, and then click the Outlook icon in the Dock. For some inexplicable reason, somebody at Microsoft thought it wise to autocorrect “:)” as a truer smiley when composing rich text documents and/or HTML email – rendering it in a specific font face (WingDings). This is why people think you’re crazy for injecting a random “J” in emails – they don’t have the same font(s) installed on their machine! And even if you have WingDings installed, you may only still see a J where a smile should clearly be. So, there’s a simple fix that’ll make your emails 100% more intelligible (as far as smiles are concerned). Delete the autocompletes. • Open Microsoft Outlook (if it’s not already open). • Fire up the Options panel (found under the File ribbon). • Click open the Mail tab. You should see a “Spelling and Autocorrect” button. The “Editor Options” panel will launch. • From there, click the “AutoCorrect Options” button. The “AutoCorrect: English (U.S.)” properties pane is what you should see next. • Under the default “AutoCorrect” tab, look to the “Replace text as you type” section. • Click the “Delete” button. • Repeat these steps for the other smiley autoreplacements. This isn’t a solution, but I believe it explains why the issue occurs. Looking at the source code (I used Apple Mail) of an email I received from Outlook, both the HTML and the plain text part of the email claims to be Unicode, e.g.: Content-Type: text/html; charset='utf-8' The content is also in base64 but if you decode it you will see the J, e.g. Great work J Since the Unicode standard says that each character has its own unique code, and the message was marked as Unicode, that J should therefore be a J, regardless of font. Unicode dispenses with the idea that you can press the same character on your keyboard and a completely different character can come out depending on the font. If you typed a J, you wanted a J, full stop. Hence, most non-Outlook email clients (and web browsers) show a J. What Outlook should be doing is one of: • Send the smiley in the Unicode position assigned to it, which is 263A (☺) – but I guess at the risk that older non-Unicode clients won’t understand or older computers won’t have a font with the smiley in that codepoint • Continue to send it as a J with an HTML tag saying it should be in Wingdings, but specifying the encoding of the message as something non-Unicode, in the hope that clients will render the symbol. I’m not convinced it will work (a quick mockup of a web page didn’t work), and also causes problems with other unusual characters or other languages not rendering properly. • Just leave what the user typed alone as the colon and closing bracket. Everybody knows what it means anyway! Interestingly, the plain text part of an Outlook email also just shows a J and because it’s plain text Outlook can’t say it wants Wingdings to be used, so anybody viewing the plain text version most definitely won’t see the correct symbol.
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